Privacy Policy

The privacy policy below applies to all site visits, transactions, and agreements with Camping La Douane Rue de France 26, 5550 Bohan.

Version: October 2026 – version 1.2

We respect the privacy of visitors to our website and ensure that the personal information you provide is treated confidentially. You can read below exactly how we do this, and which personal data we collect from you for what purposes.

Use of personal data

When using our website, we collect certain data from you. This may include personal data. We only store and use personal data that is directly provided by you, in the context of the service you requested (for example via the contact form or account creation), or data which is clearly provided to us for processing. We will not use your personal data for other purposes unless you have given prior consent or we are required or permitted to do so by law.

Purposes of use

To serve you optimally, Camping La Douane needs to store your personal data in certain cases. Camping La Douane uses your personal data for:

granting access to our website or applications;
fulfilment of agreements, transactions, and services;
relationship management, including contacting you upon your request;
gaining insight into the use of our website;
product and service development;
setting strategy and policy;
making the online offering more relevant by showing advertising tailored to your interests;
if necessary, identifying unlawful conduct relating to Camping La Douane, its relationships, and staff.

Description of personal data

For the above purposes, we will process the following personal data about you:

Name, address, and contact details;
Gender;
Email address;
(Mobile) phone number;
IP address;
Technical browser information;
Cookie ID;
Click and browsing behavior;

Retention periods

We do not keep your personal data longer than necessary to achieve the purposes described in this privacy and cookie statement.

Confidentiality & Disclosure to third parties

We treat your personal data confidentially. Personal data collected via our website is not shared with third parties for their direct marketing purposes. Furthermore, we will not disclose your data to others unless you have given prior consent, it is necessary for the execution of the agreement, or we are allowed or required to do so by law.

Data security

Camping La Douane uses careful security procedures to protect the processed data, including measures to prevent unauthorized access. We ensure that only necessary personnel have access to your data and that access to your personal data is secure.

Cookies

Cookies are used on this website to monitor visits.
Cookies are small data files stored automatically on or read from your device (such as a PC, tablet, or smartphone) via your browser when visiting a website. The information a cookie gathers about your website use can be transferred to secured servers of Camping La Douane or third parties.

Cookies on our website are used to:

enable website functionalities and protect the website (technical or functional cookies);
analyze website usage and continuously improve the site (analytical cookies);

FULL DESCRIPTION OF COOKIES

Technical or functional cookies

The primary purpose of cookies is to save you time and effort. For example, if you customize a webpage to your preferences or navigate the website, cookies remember those settings for future visits. When you return, the previously entered data is retrieved by cookies, allowing you to use the website options as you configured them.

Analytical cookies

Additionally, cookies on this website track statistics so we can understand site usage and the effectiveness of campaigns.

Enabling and disabling cookies

You can choose whether to accept cookies. Most browsers accept cookies automatically, but you can usually change browser settings to refuse cookies if desired (see your browser’s help page for exact instructions). If you choose not to accept cookies, you may not be able to fully use the interactive features of this site or other websites you visit.

Deleting cookies

Most cookies have an expiration date, after which they automatically expire and no longer record your site visits. You can also choose to manually delete cookies before they expire. Refer to your browser’s manual for details.

Links to third-party websites

Our website contains links to other sites. This privacy and cookie statement does not apply to third-party websites linked from our site. We cannot guarantee that these third parties handle your personal data reliably or securely. We recommend reading the privacy policies of those websites before using them.

Your legal rights

You may request access to your stored data from Camping La Douane. You may also ask us to update, transfer, add to, or delete your data. You can contact us via the email form, send an email to info@campingladouane.be, or phone us at 0032 (0) 61500408 Monday to Friday between 9:00 am and 5:00 pm.

Changes to this privacy and cookie statement

We reserve the right to amend this privacy and cookie statement. Changes will be published on our website. We recommend reviewing this policy regularly to stay informed of any updates.

Data Protection Authority

Under privacy laws, you have the right to lodge a complaint with the Data Protection Authority regarding our processing of your personal data.